Hamid Reza Khedmatgozar has a Ph.D in Information Technology (IT) Management form Iranian Research Institute for Information Science and Technology (IRANDOC), Tehran, Iran. He holds a B.Sc. in Industrial Engineering from Yazd University, Yazd, Iran, and a Master’s degree in industrial engineering (Financial systems) from University of Science and Culture, Tehran, Iran. His research interests revolve around e-business models and strategies, knowledge management, electronic commerce, IT service management, information Technology in organizations, human-computer interaction, digital identifier systems and electronic resource management. He has written over 25 peer-reviewed publications, including articles in a wide variety of peer- reviewed journals, 2 books, as well as several conference papers. Dr. Khedmatgozar possesses a unique blend of extensive industry and academic experience. He has collaborated with some reputable companies and organizations in the field of IT Management, Information Systems, Decision Science, Business Process Reengineering, Service and Quality Management. Details of his business collaborations and working experiences are available in Pdf-persian C.V.